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Our Support Service

We are providing Solutions & Guidelines up to micro level to save your time & efforts for participating in online tenders / Auction / e-tedering / e-bidding across India including Governments Tenders, Semi-Governments Tenders, Corporate Sector Tenders, Private sector Tenders, PSUs Tenders, NGOs Tenders, State Wise Tenders, City Wise Tenders & Local Bodies. We help Industrialists, Businessmen, Manufactures, Service Providers, Builders, Contractors & others to grow their business with valuable information tendering services.

Value Added Services

arrow2 Guidline for Basic System requirment.
arrow2 Training for Installation, Exporting, Importing, Digital Signature Certificate.
arrow2 Training for attaching Digital signature In Online tender portal.
arrow2 Configure web portal settings for tendering process.
arrow2 Training for attaching & Enroll Digital signature In Online tender portal.
arrow2 Guideline for Enrollment / Bidder registration / vendor registration on Tender web site.
arrow2 Technical / Non-technical Guideline for tender/auction participation.
arrow2 Solution of various Error which Generally occurs while making bid on online tender/auction portal.
arrow2 Help to download Tender documents from web portal.
arrow2 Technical assistance from the bidder registration on portal till final Submission.
arrow2 Help to install Java Runtime as per tender portal requirements.
arrow2 Get all related information about online bidding process.
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You will receive renewal notification of digital signature certificate before 15 Day of expiry.
arrow2 18*7 Customer Service Support.

Now a days most of the tenders / Auctions / e-bidding are published on the internet and to participate in these Tenders / Auctions / e-bidding bidders mandatorily require Digital signature certificate. As this whole bidding process is online based, Bidders may face server / portal / certificate or other technical errors. These errors may be fatel and beyond the control of the bidder. This actually needs supports from technical experts. This expertise is provided by www.tenderscertificate.com.

e-Tocken Instruction

  • DC will be installed into the ePass2003 Tocken. Apart from this no any other file or a soft copy will be provided as per the Government rule.
  • The default PIN NO of any Token issuied by us is 12345678, You can change it any time.
  • Pin insert validation is upto nine times. Further attempts will block the token and DSC will not be available for further bidding.
  • There is a option into ePass2003 Tocken Initialise, Which will delete all the DSC data from the token and makes the token new, so use it at your own risk.
  • Token driver does not instalize autometically into most of systems due to microsoft validations, So you need to install drivers manually.
  • The system should be capable with all settings required by the concerned websites where the tender is listed to bid, if not then please refer their settings information.
  • Please Click Here to see the necessary system settings required by various Organisations.